Call Us Today! 01360 622654 | 07779 239437 | 07768 307310|info@fstoptraining.com

Terms and Conditions

/Terms and Conditions
Terms and Conditions 2017-04-15T18:32:29+00:00

Terms and Conditions

These Terms and Conditions apply to all participants on all of our courses and workshops regardless of whether the event is free to you or you have paid. Please read through these Terms and Conditions and if you have any questions please contact us using the contact page on our website at https://fstoptraining.com/contact

Any reference to the terms workshop(s), course(s) or event(s) will be taken as meaning any service we provide to you as part of this Agreement

 

1       Description of Services

1.1      At ƒ:stop Training we offer training related to photography. Our training comprises of both residential and non residential practical workshops as well as classroom style training. We can also provide seminars and one to one tuition.

2       Objectives

2.1      All of our training services will have a set of unique objectives which are set out on our website as part of the service description. In addition, we may find it useful to ask you to complete an online questionnaire about your expectations and goals of the service you have booked. This allows us to better tailor the training and tuition towards things that are important, or of interest, to you as an individual.

2.2      Completion of a questionnaire is purely voluntary and any information you share on this questionnaire will be kept private and secure.

3       Numbers

3.1      The numbers attending each workshop and training course will be determined by us and takes cognisance of subject matter, location and accommodation as well as all other logistical needs we deem necessary. We ensure that the number of participants on our residential workshops is no more than six. This ensures we can provide continual and close tuition.

4       Fees and Payments

4.1      Where fees are applicable, you have the choice of paying a deposit or paying the total amount at the time of booking. Please note that some courses and services may not have a fee and may not have the option to make a deposit payment. In the case where no deposit option exists, the full payment will be required at the booking stage. We will always endeavour to make this obvious on the website.

4.2      Payment can be made by BACS Bank Transfer or electronically via Credit and Debit Card on our website. All payments via our website are via a secure network and your full payment is held in account until the completion of the workshop.

4.3      We reserve the right to refuse any booking without explanation.

5       Personal Fitness

5.1      We endeavour to ensure that none of our workshops or classes demands anything more than a reasonable level of fitness.

5.2      Photography, by its nature, requires that you may have to walk around the location and remain on your feet for a prolonged period of time. Additionally, you will need to consider the weight of your photography equipment. No special hill walking or climbing skills will be necessary for any of our workshops or courses but we must point out that not all workshops may be accessible to some individuals. If in doubt, please contact us using the Contact page on our website at http://www.fstoptraining.com/contact and we will gladly describe and discuss your individual requirements.

5.3      Unless we are advised otherwise, we will assume that you are at a reasonable degree of personal fitness. Accordingly, the duty is on you to advise us of any disabilities or limitations.

6       Age Restriction

6.1      We cannot accept participants who will not have attained the age of 18 on the first day of the workshop or course.

7       Clothing

7.1      It is your responsibility to ensure you bring adequate clothing, including footwear, when attending any of our sessions. This should include waterproof clothing, sun protection and sturdy walking shoes or boots. We cannot provide any items of clothing.

8       Adverse Weather

8.1      It is an obvious fact that we cannot be held responsible for the weather during any of our workshops or courses. We will endeavour to continue the workshop or course in most types of weather conditions but should it become severe or dangerous to remain outdoors, we will concentrate on indoor photographic activities including software instruction.

8.2      The decision as to the severity of the weather will be taken collectively amongst the group but we will retain the final decision. Should we decide to seek shelter and you wish to stay outside, you accept that you do so at your own risk and liability.

9       Safety

9.1      We will take all reasonable steps to assess and highlight any hazards we become aware of throughout our workshops and courses. You have sole responsibility for your own personal health and safety.

9.2      We do not accept responsibility for your acts or omissions whilst engaging in our services. This includes all financial consequences such as, emergency care, recovery, loss or damage to equipment and loss of income sustained as a result of injury sustained during the period of the workshop or course.

10   Loss or Damage to Personal Equipment

10.1   You are responsible for all equipment you own or bring with you to the workshop or course. Any loss, or accidental damage to any of your personal property, including your vehicle, personal belongings or photographic equipment during the workshop or course is entirely at your own risk and is your responsibility.

10.2   We recommend you consult with a reputable insurance provider and purchase appropriate insurance for the duration of the workshop or course.

11   Meals and Drinks

11.1   Unless otherwise stated at time of booking, all participants on any of our workshops or courses will be responsible for the cost of their own meals and drinks. We always plan our workshops with refreshment breaks in mind but we do not hold affiliation with any hotels, bars, restaurants or other similar establishments.

11.2   Our Tuscany workshops do include evening meals. The provision of these meals will be organised by us and will not include alcoholic beverages. All meals will be subject to reasonable daily costs.

11.3   If you have any special dietary requirements, you must inform us at time of booking. We will use all reasonable endeavours to accommodate your requirements, and where this is not possible we will inform you.

12   Transport Costs

12.1   You are responsible for the cost of transport to and from the venue or agreed pick-up point, for the event. You are also responsible for any associated charges, such as parking.

12.2   Unless otherwise stated at time of booking, we will provide transport from agreed pick-up points and throughout the workshop or course.

12.3   Please note, we are unable to book flights on your behalf and flights are not included.

13   Workshops Outside The United Kingdom

13.1   If you are attending one of our workshops based outside the United Kingdom, you must be in possession of a valid passport and all visas, permits and certificates including medical certificates required for the whole of the journey and you accept responsibility for obtaining these items.

13.2   You are responsible for the cost of your travel to and from the agreed pick-up point. You accept the time and location of the agreed pick up point and agree to notify us if you are unable to meet the conditions of the agreed pick-up time and location. We cannot be held responsible for any inconvenience or cost resulting from third party travel operators.

13.3   All information and advice given by us regarding visas, vaccinations, climate, clothing, baggage and special equipment is given in good faith.

13.4   You are responsible for appraising yourself with the safety, security and other terms and conditions imposed by your travel operator.

13.5   You must have your own valid insurance for the duration of any workshop. The insurance must cover the loss, expenses and damages arising from, including but not limited to, the cancellation of the workshop (whether whole or in part), personal accident and injury, medical and repatriation costs, loss of baggage and personal money, and belongings and flight cancellations and delays.

13.6   If we become aware that you joined our overseas workshop without insurance, you will not be allowed to continue with the workshop and we will have no further contractual obligations towards you.

14   Changes to Itinerary

14.1   The itinerary set out on our website, or any brochure, is to be taken as an indication of our intention rather than a binding contractual obligation on our part.

14.2   We retain the right to change the itinerary of the workshop, with little or no notice, at our own discretion. We will take all reasonable steps to ensure the standard of learning is maintained despite any such changes.

15   Cancellation

15.1   We reserve the right to cancel any workshop.

15.2   Should we cancel or alter any event, we will offer you a booking on an alternative event (where the cost of this alternative event is lower, we will reimburse you for the difference) or we will provide you with a full refund of all monies paid to us by you.

15.3   You have the right to cancel your booking, without penalty, up to 14 days after placing your booking with us. This 14-day period will commence the day after placing your booking.

15.4   You must notify us in writing should you wish to cancel. This notification must be sent in a durable form, such as email or letter and the 14-day period shall be measured from the date we receive the written notification. It is recommended, but not essential, that you use our template cancellation form which can be downloaded from our website at http://www.fstoptraining.com/cancellation-notice

15.5   You have the right to cancel your booking at any time prior to the commencement date of the workshop. If you cancel after the 14 day period referred to in clause 15.3 above, your deposit is non-refundable and you will incur the following charges:

Residential Workshops when cancellation is –

15.5.1   56 days or more prior to the commencement date = 20% of the total cost of the workshop;

15.5.2   36 – 55 days prior to the commencement date = 50% of the total cost of the workshop;

15.5.3   28 – 35 days prior = 75% of the total cost of the workshop;

15.5.4   Less than 28 days prior = 100% of the total cost of the workshop.

Non-residential Events when cancellation is –

15.5.5   14 days or more prior to the commencement date = 50% of the total cost of the workshop;

15.5.6   Less than 14 days prior = you will not be entitled to any reimbursement of any monies paid.

15.6   We will only accept cancellations that are in writing; verbal cancellations will not be effective.

16   Accommodation

16.1   The accommodation for residential workshops will normally be based on two sharing a room. The accommodation booked is only for the use of those booked on our workshops and sub-letting is forbidden.

16.2   You are responsible for all damages and breakages resulting from your actions and you agree to conduct yourself in an orderly fashion that will not cause disruption to other patrons using the accommodation or harm the reputation of ƒ:stop Training.

16.3   You agree to abide by the terms and conditions of the accommodation provider.

16.4   If you fail to abide by this clause, we reserve the right to terminate your workshop and we will have no further contractual responsibilities with you.

17   Complaints

17.1   If you have a complaint about our service, you must notify us at the earliest opportunity. We will endeavour to resolve your issue promptly and thoroughly. If you are not satisfied that we have dealt with your complaint satisfactorily, you must notify us in writing of your complaint within 30 days. We will do our best to resolve your complaint and come to a settlement.

18   Our Website

18.1   Information contained on our website is posted with good faith and updated regularly, but we cannot always guarantee the completeness and accuracy of the information.

18.2   Prices shown on our site are believed to be accurate but the price shown at the on-line booking process is to be considered the true cost to you for the booking.

18.3   Every effort is made to ensure all the information on our website is accurate and current but because we book many of our events months in advance, it is possible that we may have to alter or cancel events, with little or no notice, due to a change in circumstances such as, weather or low demand. You should be prepared for such changes and check our website regularly.

18.4   You can contact us using the contact form on our website at http://www.fstoptraining.com/contact if you have any concerns about the information on our website.

19   Force Majeure

19.1   No party shall be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond its reasonable control. For the purposes of this Agreement, a force majeure will include, but not be limited to, the following:

19.1.1   act of God (such as, but not limited to, weather, fires, explosions, earthquakes, drought, tidal waves and floods);

19.1.2   war, hostilities (whether war be declared or not), invasion, act of foreign enemies, mobilisation, requisition, or embargo;

19.1.3   rebellion, revolution, insurrection, or military or usurped power, or civil war;

19.1.4   acts or threats of terrorism;

19.1.5   Strike or other industrial action;

19.1.6   Power failure.

20   Privacy

20.1   In order to process your booking, we require to collect certain personal details. These details will include the information on your booking form, as well as other information that we, or you, consider necessary for your booking. This could include, but is not limited to, information pertaining to dietary requirements, health and learning expectations.

20.2   You agree to us sharing any personal information that is required to complete our arrangements onto third parties.

20.3   We will keep all the information you share with us confidential and we will not sell information onto any other party. We have security measures in place to protect your private information.

20.4   By attending a workshop, you give permission for images, and/or video, taken of you to be used by us for our own promotional purposes which may include, advertising, marketing, inclusion on our website and packaging for any product or service.

21   Legal Jurisdiction

21.1   These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of Scotland.

22   Agreement

22.1   By making a booking with us you agree to abide by these terms and conditions.